Terms of Service

Introduction

These Terms of Service apply to the public Cognitio Labs website and to the informational materials published on it. COGNITIO LABS is a sole proprietorship based in India. PSPONE is a product of COGNITIO LABS.

Acceptance of Terms

By accessing or using this website, or by using products and services provided by COGNITIO LABS, you agree to comply with these Terms of Service. If you do not agree, you should not use this website.

Use of the Website

This website is an informational presentation of COGNITIO LABS and PSPONE. The system descriptions, architectural modules, and performance summaries shown here are for business profiling purposes. They are not a substitute for a signed commercial agreement.

You may use this website to learn about COGNITIO LABS, review published product information, and contact the organization through the published email, telephone, or WhatsApp channels.

Services and Products

COGNITIO LABS provides software products, healthcare workflow solutions, consulting services, and related support activities. PSPONE is a configurable enterprise platform intended to help pharmaceutical companies, healthcare organizations, and patient service providers manage Patient Support Programs, Patient Assistance Programs, adherence initiatives, care coordination workflows, and healthcare analytics.

Contractual software parameters, operational service guarantees, and platform liabilities for enterprise deployments are managed through standalone Master Service Agreements (MSAs) or other applicable agreements executed between COGNITIO LABS and its corporate clients inside the jurisdiction of Mumbai, Maharashtra, India.

User Responsibilities

When using this website or contacting COGNITIO LABS, you are responsible for providing accurate information and for using the published contact channels for legitimate business inquiries.

Users may not submit falsified corporate credentials, attempt to interfere with the website, or use automated means to impose artificial load on the site or its contact endpoints.

Intellectual Property

All content, software, trademarks, branding, and materials on this website remain the property of COGNITIO LABS unless otherwise stated. You may not copy, republish, or reuse that material except as permitted by COGNITIO LABS or by applicable law.

Communications

This website includes email, telephone, and WhatsApp contact options. If you use those options, you ask COGNITIO LABS to communicate with you about your inquiry, including demo requests.

WhatsApp, email, and telephone services are provided by third parties. Your use of those services is also subject to the terms and policies of the relevant provider.

Third-Party Services

Links on this website may take you to third-party services, including WhatsApp. COGNITIO LABS is not responsible for the content, availability, or policies of those third-party services. Enterprise use of PSPONE communication features, including WhatsApp, email, and SMS administration, is governed by the applicable client agreement.

Availability and Changes

COGNITIO LABS may update, suspend, or discontinue this website or any part of the published information. Product descriptions, capabilities, and contact details may change as the business and platform evolve.

Disclaimers

This website and the information on it are provided for general business information. They do not constitute a warranty, service level commitment, or offer to contract unless a separate agreement is executed.

Services are provided on an as-available basis and are subject to applicable agreements between the parties.

Limitation of Liability

To the extent permitted by applicable law, COGNITIO LABS is not liable for losses arising from use of this informational website, including reliance on published product descriptions, except as agreed in a separate written agreement. Platform liabilities for PSPONE deployments are governed by the applicable client agreement.

Termination

COGNITIO LABS may stop providing this website or restrict access to it. Enterprise services continue according to the applicable client agreement and are not terminated merely by updates to this public website.

Changes to These Terms

COGNITIO LABS may update these Terms of Service from time to time. The “Last Updated” date at the top of this page will change when an update is published. The current version is the version displayed at this URL.

Contact

For questions about these Terms of Service, contact: