PSPONE

The platform behind the operation.

PSPONE is Cognitio Labs' platform for Patient Support Programs — patient journeys, field operations, documentation, eligibility, benefits, governance and communications.

What PSPONE covers

  • Patient journeys

    Defined journeys with tasks, status and due dates.

  • Field operations

    Assignment, rosters and day-to-day field work.

  • Documentation

    Patient documents captured and reviewed inside the journey.

  • Eligibility

    Assessment against program policy, with pending evidence visible.

  • Benefits

    Benefit steps tracked through to the sponsor decision.

  • Governance

    What needs attention, and who is accountable for acting on it.

  • Communications

    Program communications administered alongside the patient journey.

In the platform

Four moments in a program.

Enroll

Capture the patient at the start of the journey.

PSPONE Agent Portal patient enrollment form with name, age, mobile and gender fields
Patient enrollment
PSPONE health screening form with doctor, location and measurement fields
Screening form

Execute

Coordinate field work against the patient journey.

PSPONE patient journey view with current work, task status and due dates
Patient journey
PSPONE My Work queue grouping assigned tasks by patient and task type
My Work queue

Resolve

Review documentation and eligibility in the same operating path.

PSPONE document verification workbench with review actions for a patient file
Document verification
PSPONE eligibility assessment task with policy context and missing evidence
Eligibility assessment

Govern

See what needs attention, and keep decisions in the same operation.

PSPONE Administration Portal operational view showing items needing attention across the program
Program operations
PSPONE sponsor approval task showing a pending medical reviewer decision
Sponsor decision

Records

Program activity stays traceable.

  • Traceability

    Patient and process traceability across the journey.

  • Audit-ready records

    Program activity kept in a reviewable form.

  • Adverse events

    Automated adverse event reporting.

Run your program with confidence.

Program Management. PSPONE. Intelligence.
One connected program operation.